FREQUENTLY ASKED QUESTIONS

 

ABOUT MEDORISM

Q: Why Bangalore only option

A: Currently Medorism is based out of Bangalore and very soon services will be offered in other south Indian states before pan India roll-out. Bangalore is currently the Health city of India along with IT city. It has Asia’s biggest Neurological Hospital – NIMHANS, Narayana Hrydayalaya, Manipal Hospital, Apollo Hospital, Fortis Hospital, Sakra World Hospital, Columbia Asia among many other renowned hospital brands with world class facility and doctors. It has very good healthcare ecosystem which is complete for all types of treatments.

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Q: How does Medorism differ from other?

A: Medorism not only empowers patients with various options and suggestions, its only company which provides end-to-end healthcare services and be there with Patient in every phase of treatments. Patient can select the hospital based on any criteria, which may include price, location, time-to-treatment, hospital credentials or may be anything else. Patient also can decide which services to take to make the entire treatment hassle-free like never before.

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Q: Why should I use Medorism rather that contacting the hospital directly?

A: More than anything its convenient and hassle-free. Its simple to gather multiple options and suggestion through Medorism and then make a rational choice from many. Currently patients have very limited options of hospitals to chose from – because its cumbersome to visit multiple hospitals and seek a package. In any such restrictive decision making patient ends up losing – both on quality and cost. Medorism provides you multiple choices so that you get the best treatments at the best cost and possibly in best time. Not only this you also can have multiple professional opinion before fine tuning your decision.

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Q: Does Medorism give me exact prices?

A: Medorism provides an approximate estimation. Actual prices may differ based on patient’s health condition, selected options and unforeseen expenses coming out of various reasons or complexities.

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OUR SERVICES

Q: What services does Medorism offers?

A: Medorism along with healthcare cost and feature comparison helps patient with End-End support to complete the treatment in peace. As a real friend Medorism will be there with the patient in every steps of treatment starting from pre-treatment planning, treatment time service and support and even post-treatment services. To get further details, please click here.

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Q: What if I have complications after a medical procedure?

A: All healthcare and treatment related matters are strictly between you and the hospital you selected. Be sure you understand fully what each medical treatment covers before deciding. Patients should provide as much health information in their request as possible to help Hospitals provide accurate information.

Please note that, in medical treatment, even in the best of the hospitals around the world, there are always the chances for some complications sometimes. These instances are unavoidable. Hence, patient should accept that as part of medical treatment. However, you can talk to hospitals in case any escalations/changes/modifications in treatment process are required and Medorism will be always there to support you.

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Q: How do I know the hospitals provide quality care?

A: Generally hospitals provide information about their services, quality and other relevant details to help the patient make a choice. You can compare treatment packages from hospitals and also the details of the hospitals and select accordingly. Even then, treatment depends on the patient health conditions, report & diagnosis which can vary case to case. Ultimately choice is yours and you can do many number of dud diligence before finalizing the Hospital or packages.

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Q: How do I complain about the service I received during my treatment?

A: Transparency and mutual trust are basic building block of Medorism. Once you complain about our add-on services, your case will be thoroughly investigated and in case of any personal negligence, you will be refunded the particular service fee entirely. For complain about hospital service, you will need to take that up with that particular hospital management and Medorism will be there to help and support you. For multiple service complains about a hospital, Medorism will block that hospital for further patients from Medorism.

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Q: What are all about add-on services?

A: If we think from a Patient point of view, there are many things other than cost and hospital finalization. For outstation patients, its a nightmare to arrange all other services required during treatment process. These are like accommodation near hospital, transfers or transport, Hospital registration, personal attender, personal nurse, ambulance, blood arrangements, multiple opinions etc. Medorism provides a complete ecosystem under one umbrella so that patient is full with options and can plan as expert well before treatment itself.

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Q: How are add-on services provided?

A: Medorism along with healthcare aggregation, will integrate add-on services also from expert and quality service providers. At any given time patient will be having an option to choose and take informed decision on their own. For more information please click here

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PRIVACY & CONFEDIENTIALITY

Q: Does Medorism protect my privacy?

A: Absolutely. Your information and all your medical records are absolutely safe with us unless you want to share that with hospital or doctors.

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Q: Apart from hospitals, who else can know of my identity?

A: Medorism will maintain your privacy all the time. No one apart from Medorism and the hospitals without your consent will ever know your identity.

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